agile methodology
analytics (reports & dashboards)
app building
business processes documentation & analysis
change management
customization: objects, fields, page layouts, lightning pages, etc.
data management
data migration
declarative development (clicks not code)
documentation
duplicate prevention
lightning
manage org health
process automation: flows, processes, workflows
requirements gathering
root cause analysis
Salesforce org setup
Sales Cloud
Service Cloud
security
software integration
user management
user support
user training
Confluence
Jira
ServiceNow
Slack
Visio
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